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Privacy Policy

Welcome to niveshonline.com, operated by Milestone Global Moneymart Private Limited. This Privacy Policy outlines how we collect, use, protect, and process your personal data when you access or use our website and related services (“Services”). By accessing this Website, you agree to the practices outlined in this Privacy Policy.

1. Introduction

This Privacy Policy describes how we manage your personal data when you interact with our platform. We are committed to protecting your privacy and ensuring transparency in how we use your information.

2. Applicability

This policy applies to all users of niveshonline.com and related digital properties. It does not extend to any third-party websites that may be linked from our platform.

3. Definitions

  • Personal Data: Any information relating to an identifiable individual.
  • SPDI: Sensitive information such as financial, health, or biometric data.
  • Processing: Any operation performed on personal data (collection, storage, deletion).
  • Data Fiduciary: Milestone Global Moneymart Private Limited.

4. What We Collect

(a) Information Provided Directly

  • Name, email, phone number, address
  • Company name (if applicable)
  • Information submitted via forms or support requests

(b) Information Collected Automatically

  • IP address, browser type, device identifiers
  • Pages visited & interaction logs
  • Cookies & analytics information

(c) Sensitive Personal Data (SPDI)

We do not intentionally collect SPDI unless explicitly provided for lawful purposes (e.g., KYC verification). Such data is collected only with your consent.

5. Purpose of Processing

  • Responding to queries and customer support
  • Providing, improving, and personalizing services
  • Sending updates and promotions (with consent)
  • Analyzing website traffic & user behavior
  • Ensuring safety, fraud prevention, and security
  • Complying with legal & regulatory requirements

6. Legal Basis for Processing

  • Explicit user consent
  • Performance of a requested service
  • Legal obligations under Indian law
  • Legitimate business interests

7. Disclosure to Third Parties

  • Trusted partners (hosting, analytics, communication tools)
  • Business affiliates under confidentiality agreements
  • Regulatory authorities when required by law
  • Successors in mergers or acquisitions

We never sell your personal data.

8. Data Retention

Your data is retained only as long as necessary for the purpose collected or as required by law. Afterward, it is securely deleted or anonymized.

9. Your Rights

  • Access your personal data
  • Request correction or deletion
  • Withdraw previously given consent
  • Request data portability
  • File complaints with the Data Protection Board

10. Cookies & Tracking

Our Website uses cookies and analytics tools like Google Analytics. You may accept or reject non-essential cookies through our cookie banner or your browser settings.

11. Security Measures

We apply industry-standard protections including encryption, firewalls, access logs, and MFA. While we strive for maximum security, no system is 100% immune.

12. Data Breach Response

In the event of a breach, we will notify the Data Protection Board and affected users within 72 hours.

13. International Transfers

If data is transferred outside India, we ensure adequate protection via compliant contractual safeguards.

14. Grievance Officer

Data Fiduciary: Milestone Global Moneymart Private Limited
Email: privacy@niveshonline.com
Phone: +91 8269135135
Registered Office Address: 101-G, First Floor, Crown Heights, Twin District Centre, Sector-10, Rohini, North Delhi, New Delhi – 110085, India
Corporate Office Address: 702, Seventh Floor, Crown Heights, Twin District Centre, Sector-10, Rohini, North Delhi, New Delhi – 110085, India

15. Breach Notification & Remedies

If you believe your data has been compromised, notify us immediately. We will investigate and take corrective action promptly.

16. Children’s Privacy

Our Website is not intended for users under 18. We do not knowingly collect data from minors.

17. Consent & Withdrawal

Forms on our website include consent checkboxes. You may withdraw consent at any time by contacting us.

18. Email & Marketing

You may unsubscribe from promotional emails using the “Unsubscribe” link or by contacting us.

19. Policy Updates

This policy may be updated periodically. The “Last Updated” date reflects the latest revision.

20. Governing Law

This Privacy Policy is governed by Indian law. All disputes fall under the jurisdiction of courts in Sonipat, Haryana.